The Business Case for Automation Investments

Getting approval for new automation investments requires building a business case with a cost analysis, expected business benefit, and assessment of project complexity and risk.

The Business Case for Automation Investments
EAE Podcast, Episode 25: Building a business case for automation investments

EAE Episode 25

Getting approval for new automation investments requires building a business case with a cost analysis, expected business benefit, and assessment of project complexity and risk. In this episode, Dan Twing and Tom O'Rourke provide guidance on how to build a successful business case for automation initiative, highlighting the need to speak in terms of business value, particularly revenue growth, profit expansion, and customer acquisition. Their conversation includes real-world examples ranging from expanding API access to transforming business operations.