I&O Leadership

Guiding the transition of the I&O organization and staff to become a strategic business enabler

A Conversation with Rich Corbridge

While automation, orchestration and agentic AI are key technologies at Segro, Rich explains that collaboration with the business teams has been the key to defining priorities and identifying opportunities, driving deployment of new AI-based workbenches, avoiding the need for ERP replacement.

Driving Change – Becoming an I&O Intrapreneur

Dan Twing and I return to the theme of shifting enterprise I&O (including automation) to an entrepreneurial focus that shapes and prioritizes initiatives that have measurable business outcomes.

Takeaways from Gartner IO&CS 2025 (Las Vegas)

IO&CS reflected a realistic and pragmatic perspective of how AI is rapidly changing enterprise I&O, while acknowledging that autonomous AI's contribution to improved operations is years away, and that the cost of AI tools is likely to rise to pay for the huge costs of building AI data centers.

EAE Retrospective: 26 Episodes, 5 Themes, and What's Next

An analysis of past EAE episodes, highlighting the themes that connect the shows together: Orchestration, AI, Skill Gaps, Business Value, Strategic Thinking, and Change Management & Governance. 2026 will continue this focus, as well as bringing more practitioners and industry experts as guests.

I&O Resilience Is Not Optional

Infrastructure failures are going to happen, I&O leaders need to understand how dependencies may cause outages to critical business processes, take steps to reduce the likelihood and impact, and engage with stakeholders and executives to agree on acceptable risk levels and mitigation strategies.

Axistra Group will be at Gartner IO&CS 2025

Tom O'Rourke will be attending Gartner IT Infrastructure, Operations & Cloud Strategies 2025 in Las Vegas (December 9-11)