I&O Product Management

Product Management reframes the service portfolio from technology provisioning to delivering solutions that address user needs

A Conversation with Rich Corbridge

While automation, orchestration and agentic AI are key technologies at Segro, Rich explains that collaboration with the business teams has been the key to defining priorities and identifying opportunities, driving deployment of new AI-based workbenches, avoiding the need for ERP replacement.

Driving Change – Becoming an I&O Intrapreneur

Dan Twing and I return to the theme of shifting enterprise I&O (including automation) to an entrepreneurial focus that shapes and prioritizes initiatives that have measurable business outcomes.

EAE Retrospective: 26 Episodes, 5 Themes, and What's Next

An analysis of past EAE episodes, highlighting the themes that connect the shows together: Orchestration, AI, Skill Gaps, Business Value, Strategic Thinking, and Change Management & Governance. 2026 will continue this focus, as well as bringing more practitioners and industry experts as guests.